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Terms and Conditions

Detailed description of goods and/or services

Lifestyle Images is a business in the Printing and Art industry that sells art prints. Prints Giclee prints as well as photographic prints from digital files produced by individuals and companies. Lifestyle Images  prints on canvas and paper for home use or commercial use. It is agreed that any files uploaded belong to or have been licenced to the person requesting the printing. It is understood that the client ordering the prints is the rightful copyright holder of the digital files, or has permission to copy such files.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 14 days and delivery confirmed by way of reference number and email. Please ensure correct shipping address is provided. All costs for shipping will be calculated as an extra charge over an above the cost of the printing.

Return and Refunds policy

The provision of goods and services by Lifestyle Images is subject to availability. In cases of unavailability of materials, Lifestyle Images will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee. All good will be accepted to be in good order on leaving the premises. Damaged goods caused by a courier companies will not be the responsibility of Lifestyle Images. Should the client wish to insure the goods it will be the clients responsibility.

Lifestyle Images uses state of the art Epson inks and printers. We do not use 3rd party inks. Our work is guaranteed against manufacturer defects. Lifestyle Images will not refund an order except in the case of poor workmanship, or if the items selected do not match the order. Due to the nature of the printing controls we cannot gaurentee the same colour rendition as requested either online through our website or uploaded images. Lifestyle Images uses fully calibrated comuters and printers. While we take care using ICC profiles for each media, there might be colour variations during the printing process. The DPI, resolution and size are critical to printing best quality. While Lifestyle Images does not have control over the original file that is being uplaoded, Lifestyle Images will work to optimise the quality through various programs but cannot guarantee the result will be in line with the customers expectations and therefore will not be liable for reprints in the event the client is not happy.

Customer privacy policy

Lifestyle Images shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via direct bank to bank transfers, cash, credit card payment via Mobipaid, cheques or PayPal.

Credit card acquiring and security

Lifestyle Images will not aquire the clients credit card details and will transact the payment process through a third party agent (mobiPaid).

Customer details separate from card details

Responsibility

Lifestyle Images takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Lifestyle Images chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,

Variation

Lifestyle Images may, in its sole discretion, change this agreement or any part thereof at any time without notice.

This website is run by Lucy Corder (sole trader) based in South Africa trading as Lifestyle Images.

Lifestyle Imsges contact details

Support: Email: lucy@lifestyleimages.co.za   Telephone: +27 (0)71 5753262

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We offer a 100% satisfaction guarantee. This offer is only valid for 1 week from customer receiving the product.We will offer a full refund upon receiving the product by The Mulberry Movement. The customer will bare all courier charges.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

We use archival Media and UltraChrome K3 Ink sets manufactured by Epson. Some Media may not be manufactured by Epson, however it will have an archival quality.

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